What To Do When Your Doorbell Camera Captures Something Suspicious

March 26th, 2019



Doorbell cameras have become popular in recent years. They are great at catching people in the act of theft or vandalism. They can increase home security not only for the homeowner, but for the community as well.

If you own a doorbell camera and have captured suspicious activity, have you wondered what you’re supposed to do with the images or video footage? If so, you’re not alone. Here are a few ideas of what you should do, and what you should not do, the next time you capture suspicious activity at your Houston home.

Call The Police To Report The Activity

When your doorbell camera captures a crime, such as vandalism or theft, you should contact the police as soon as you discover it. The police will come to your home and take a report of the events that took place. Be sure to provide the authorities with the footage from your doorbell camera. This is important evidence that can help them investigate further, and hopefully catch the criminals.

Refrain From Sharing On Social Media

This is an important thing to remember. Though some people have no problem sharing video footage from their doorbell cameras on social media sites like Facebook and Instagram, it’s not advisable. When a person shares suspicious activity with the world before the police can investigate properly, it complicates the investigation.

There are problems that can occur when you share footage like this, such as retaliation upon your home and pending lawsuits. If you post a video from your doorbell security camera and accuse them of a crime, you can be charged with defamation of character if no crime was actually committed. If you see suspicious activity from the doorbell camera at your home in Houston, report it to the authorities and give them the footage to assist in their investigation.

Keep Your Doorbell Camera Secured

Doorbell cameras are a significant investment to your home security. Some models can cost as much as $500. Having a professional installation to ensure proper setup can add to the investment. Thieves know how expensive these items can be, and they have no problem stealing them right from your porch. Take these important steps to prevent your doorbell camera from being stolen:

  • Use a protective case. You’ll prevent thieves from stealing your camera if you invest in a protective case to keep is secure.
  • Update your settings. If your doorbell camera can’t be physically taken, it can be compromised. Cyber security is important, so check your device often for available updates to make it less vulnerable to a cyber-criminal attack.
  • Enhance network security. After you update your device settings, make sure that your home network is secure. Hackers can try to exploit your doorbell camera to get access to the security network in your Houston home. Having safeguards in place can reduce this risk. Consider utilizing antivirus software, encryption, and a virtual private network (VPN) to enhance network security.

"Steve I just wanted to thank you and your partner Ray Kindsfather for the fine work you men did installing the security cameras around my home. The quality of the pictures is excellent, the clarity in day or infrared mode is exactly what I was looking for. What good is a camera if you can't identify the person and these cameras will greatly assist the police in identifying a perpetrator. The computer side of the job is easy and fast with very little adjustment time for me in finding what I want to see. Software and hardware get A+++++ no doubt about. The Ring is equally easy to use and the quality of the camera is equally strong. The installation was clean and fast. You maintain a clean site, it’s like you were never here. You answered all my questions with pin point accuracy. Integrity suits you well. Your answers were honest and to the point. Refreshing in today’s world. All and all you and Ray make a strong team at DWS Technology LLC. I have no problem recommending you to friend or family, home or business. God bless you both with your business. I will call you for future installations. "

Cliff Mulvaney

Homeowner

"Ray, in reviewing several different security cameras there were many good products, but none met my criteria of clarity and no long-term contract. Raymond, you showed me one product that caught my attention with the clarity and distance viewing that I could not get with other systems. The zoom after a few feet became distorted with the other systems but with the Alibi NVR package you demoed, we could zoom in and out with clarity which made this product stand out from all the rest. The NVR system is so simple, in fact, anyone can configure the system to suit their needs. You can monitor your home from your smartphone or tablet and having security cameras makes it a great deterrent for criminal activity. DWS Technology delivered as promised! Your installation crew worked clean and treated my home as if it was their own. Great attention to detail! I will recommend DWS Technology to anyone! Great job guys!"

Eli R.

"DWS Technology does great work! I found them to be knowledgeable, professional and cost-effective. DWS designed a company-wide integrated comprehensive solution with site survey drawings outlying every detail of the project for our nine major locations. The surveillance performance we needed was exactly what we received. DWS, you outperformed our expectations and continue to do so with your tech support. Thank you for providing great service and delivering on your promises."

John Schreiber

Building Superintendent, Catholic Charities

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